Accessibility Statement

Last updated: 25.11.2025

1. Our Commitment

Swiss Markt GmbH is committed to making both its website and physical premises accessible to all people, regardless of mobility, visual, hearing, or cognitive impairments.
We follow the WCAG 2.1 AA guidelines and Swiss standards for accessible building design.

2. Digital Accessibility

Our website incorporates the following accessibility measures:

Structured and clear navigation
Alternative text (alt text) for images
High color contrast
Scalable fonts and responsive layout
Keyboard navigation
Screen reader compatible forms
Regular technical audits

Further improvements are planned to continuously enhance digital accessibility.

3. Physical Accessibility & Wheelchair Access

Address:
Swiss Markt GmbH
Murbacherstrasse 19
6003 Lucerne, Switzerland

3.1 Building Access

Step-free, barrier-free main entrance
Ramp suitable for wheelchair and walker users
Non-slip flooring
Wide doors without thresholds

3.2 Lift / Elevator

Fully wheelchair accessible
Sufficient space for manual and electric wheelchairs
Wide doors, tactile and reachable buttons
Accessible signage

3.3 Stair Access

Stairs are wheelchair-accessible using assistive devices (e.g., stair lifts)
Sturdy handrails on both sides
Wide steps
Lift is available as a fully accessible alternative

3.4 Interior Spaces

Step-free, wide passageways
Sufficient turning space for wheelchairs
Accessible meeting and work rooms
Flexible furniture arrangement
Glare-free, well-lit environment

3.5 On-Site Assistance

Our team is happy to assist you when entering the building or during your visit.
Please contact us in advance by phone or email if you require support.

4. Current Accessibility Status

Our website is largely accessible
Our office premises are wheelchair-accessible and largely barrier-free
Continuous improvements are being implemented for both digital and physical accessibility

5. Feedback and Contact

We welcome feedback on accessibility issues:

Swiss Markt GmbH
Murbacherstrasse 19
6003 Lucerne, Switzerland
Phone: 076 431 84 44
Email: swissmarkt@hin.ch
Website: www.swissmarktgmbh.ch

Please provide a brief description of the barrier, including the affected page, area, or assistive device, so we can address it promptly.

6. Enforcement

If you are not satisfied with our response regarding accessibility, you may contact the relevant authority:

Swiss Federal Office for the Equality of Persons with Disabilities (EBGB)
Effingerstrasse 55
3003 Bern, Switzerland
Website: https://www.edi.admin.ch/ebgb

7. Continuous Improvement

Swiss Markt GmbH is committed to regularly reviewing and improving both digital and physical accessibility.